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Frequently Asked Questions

698BD FAQ —
Answers to all your questions

Find detailed answers here on registration, login, deposits, withdrawals, bonuses, betting rules, and more. Our FAQ page is tailored specifically for users in Bangladesh.

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On 698BD What would you like to know?

Find solutions to everything in one place on our FAQ page — fast and straightforward.

Registration & Login

Get clear answers to all your questions about opening an account, login methods, password recovery, and KYC verification.

Deposits & Withdrawals

How to deposit and withdraw via Mobile Banking, Nagad, and Rocket, how long it takes, and what the minimum amounts are — all answered here.

Bonuses & Promotions

Find out how to claim your welcome bonus, reload offers, cashback, and free bets — and get the full details on bonus terms and conditions.

Betting & Gaming

Learn the rules for Sports Betting, Live Casino, slots, and virtual games — plus find solutions to common issues.

Security & Privacy

Find out how secure your account and personal information are, and what security measures are in place.

Support & Contact

Learn how to reach support via Live Chat, email, or social media — and find out how quickly you can typically expect a response.

Table of Contents

Quick Links

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About 698BD FAQ

698BD is one of Bangladesh's most popular online betting and gaming platforms. Thousands of members log in to 698BD every day to enjoy Sports Betting, Live Casino, and much more. Whether you're a new member or a long-time user, it's natural to have questions.

This FAQ page provides straightforward, detailed answers to the most frequently asked questions about 698BD — from opening an account and making withdrawals to understanding bonus terms and keeping your account secure. If you can't find what you're looking for, our 24/7 live support team is always ready to help.

Tips: Use the table of contents on the left or the category buttons at the top to jump directly to the section you need.

Account Question

Opening an account on 698BD is quick and easy — it only takes 2-3 minutes. All you need to provide is your mobile number, a strong password, and your date of birth. Your account will be activated immediately after OTP verification. No additional documents are required.

The following information is required to register on 698BD:
  • An active Bangladeshi mobile number (any operator)
  • A strong password
  • Date of birth (must be 18 or older)
  • Full name (for identity verification)
In some cases, national ID verification may be required for larger withdrawals.

No. Under 698BD's policy, each person is allowed to register only one account. Creating multiple accounts using the same mobile number, email address, or device is strictly prohibited and may result in permanent account suspension.

Click the "Forgot Password?" link on the login page. Enter your registered mobile number and verify with the OTP. Then set a new password. The whole process takes just 2–3 minutes. If that doesn't resolve the issue, via Live Support Contact us.

KYC is not mandatory for general use. However, for large withdrawals (typically above BDT 50,000), you may be required to verify your identity using a National ID card or passport. This helps keep your account more secure and ensures faster withdrawal processing.

Deposits & Withdrawals Question

698BD currently supports the following payment methods:
  • Mobile Banking — The most popular mobile banking option
  • Nagad — Fast and easy transfers
  • Rocket (DBBL) — Dutch-Bangla Mobile Banking
  • Bank Transfer — For large amounts
  • Crypto — Select cryptocurrencies including USDT
The minimum deposit amount is just BDT 500.

Withdrawals on 698BD are processed very quickly. For Mobile Banking and Nagad, it typically takes 15–30 minutes funds are delivered to your account. Bank transfers may take 1–2 business days. Withdrawal requests are typically processed faster during office hours.

Minimum withdrawal via Mobile Banking (Mobile Banking/Nagad) 500 BDT And a maximum of per day 50,000 BDT. Bank transfers allow for higher maximum limits. Withdrawal limits may differ for VIP members. For more details, Withdrawal page View.

698BD does not charge any deposit fees on its end. However, your mobile banking provider (such as Mobile Banking) may apply their standard transfer fees in accordance with their own policies. Zero commission applies on deposits from 698BD's side.

If your withdrawal request has been pending for more than 30 minutes, contact our support team via live chat and provide your transaction ID. We'll look into it promptly. Requests made outside banking hours may take a little longer to process.

Bonuses & Promotions Question

698BD offers an attractive welcome bonus for new members. A match bonus of up to 100% is available on your first deposit, plus some free bets right after registration. Bonus amounts and terms may change, so for the latest offers please Promotions Page View.

A wagering requirement means you must place a certain number of bets before you can withdraw bonus funds. For example, if the bonus is BDT 1,000 with a wagering requirement of x5, you must place a total of BDT 5,000 in bets before withdrawing. Always read all terms carefully before accepting a bonus.

698BD offers a weekly cashback bonus for regular members. Typically, a set percentage of your total net losses for the week is credited to your account the following Monday. Cashback bonuses may be withdrawable directly — though this can vary based on the terms and conditions.

Yes, through 698BD's referral program you can earn a bonus by referring friends. When a friend registers using your referral code and makes their first deposit, you will receive a set bonus amount. For full terms and conditions, Promotions Page View.

Betting & Gaming Question

698BD lets you bet on the world's biggest sports events. Popular sports include:
  • Cricket — All major tournaments including IPL, BPL, and the World Cup
  • football — Premier League, La Liga, Champions League
  • Kabaddi — Pro Kabaddi League
  • Tennis, Basketball, Volleyball And much more
  • E-Sports — PUBG, CS:GO, Dota 2
View Details on the Sports page।

Yes, 698BD offers live betting. Odds update in real time as the match unfolds, letting you make decisions and place bets in the moment. Live betting is more exciting than pre-match betting and opens up more opportunities. on the Betting page Go to watch live matches.

698BD's Live Casino features:
  • Live Baccarat — most popular
  • Live Roulette — European & American
  • Live Blackjack
  • Dragon Tiger
  • Teen Patti & Andar Bahar
  • Sic Bo & Craps
All games feature live streaming with real dealers. Live Casino page View.

The minimum bet amount on 698BD is just 10 BDT, suitable for any member in Bangladesh. Maximum bet limits vary by game and market. Beginners can start with smaller bets to get a feel for things.

Security Question

Yes, 698BD is a trusted and secure platform. We use SSL encryption technology to keep all your data protected. Millions of members transact safely every day. Our payment system is fully encrypted and no information is ever shared with third parties.

Yes, 698BD supports two-factor authentication. An OTP is sent to your mobile at login, adding an extra layer of security to your account. 2FA activates automatically whenever you log in from a new device or an unfamiliar location.

If you notice any suspicious activity on your account — such as unrecognized logins or unknown transactions — please:
  • Change your password immediately
  • Contact Live Support
  • Request a temporary account lock
Our security team is active 24/7 and will take swift action.

Support Question

You can reach the 698BD support team through the following channels:
  • Live Chat — Fastest option, active 24/7
  • Email — [email protected] (response within 24 hours)
  • Telegram — Via official channels
Support is available in Bangla, so you can reach out in your own language.

Via Live Chat, you can usually get a response 2–5 minutes you can expect a response. Emails are usually answered within 2–6 hours. For urgent matters such as payment or account issues, Live Chat is your best option.

698BD takes responsible gaming very seriously. If you feel that gaming is affecting your daily life, please visit our Responsible Gaming page Go there to learn about setting deposit limits, taking account breaks, and self-exclusion options.
Remember: gaming is for entertainment — play responsibly and stay within your limits.

Have more questions?

If you can't find the answer you're looking for on this FAQ page, don't worry. Our 24/7 support team is always here for you. Reach out via live chat and you'll get a resolution within just a few minutes.

698BD is always committed to giving its members the best possible experience. Your feedback and questions help us improve our service, so don't hesitate to reach out whenever you need assistance.

This FAQ page is updated regularly. Bookmark it to stay up to date with the latest information.
Get started now

That covers all the questions — now Your turn to play!

Register on 698BD and get started with a welcome bonus. Download the app, place bets from anywhere, and enjoy fast withdrawals.

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