698BD's Privacy Policy — Your data is completely safe with us

1 Introduction & Purpose

698BD (https://698bd.pro) is one of Bangladesh's most trusted online betting and gaming platforms. We believe your personal privacy is a fundamental right — and protecting it is our responsibility.

This Privacy Policy explains how 698BD collects your personal information, what it is used for, and how it is kept secure. By using our platform, you agree to the terms of this Privacy Policy.

698BD follows international data protection standards, and our privacy policy is aligned with GDPR principles. We are committed to full transparency, so you always know exactly where your data goes.

2 What Information We Collect

698BD only collects the information necessary to provide our services. We strictly avoid collecting any unnecessary or excessive data.

3 How Information Is Collected

698BD collects your information in several ways. You have the right to know about each of them:

• Information Provided Directly: Information you provide directly during registration, verification, or when contacting support.
• Automatically Collected: When you use 698BD, our systems automatically collect device information and browsing data.
• Through cookies: Data is collected via session cookies and performance cookies to enhance your browsing experience.
• During the Verification Process: A copy of your ID document may be required for KYC (Know Your Customer) verification.
• From payment processors: Limited data may be received from the payment gateway to confirm transactions.

4 How Your Information Is Used

698BD uses your data strictly for specific, legitimate purposes. We never misuse your information under any circumstances.

• Account Management: To create, verify, and secure your account.
• Payment processing: To process deposits and withdrawals securely.
• Service Quality Improvement: To analyze user experience and improve the platform.
• Contact: To send important updates, promotions, and support messages.
• Fraud prevention: To detect and prevent unlawful activity.
• Legal Compliance: To comply with applicable laws and licensing requirements.
• Responsible Gaming: To identify problem gaming behavior and provide the necessary support.

5 Data Sharing Policy

698BD is committed to your privacy. We only share your information in the following limited circumstances:

• Payment Processor: Solely to process transactions through approved payment gateways such as Mobile Banking, Nagad, and Rocket.
• Law Enforcement: Where required by a valid legal order or investigation.
• Security Auditor: With approved identity verification services for KYC purposes.
• Business transfers: Advance notice will be provided in the event of any business changes at 698BD.

Outside of the above, 698BD will not share your data with any third party under any circumstances. Advertisers, data brokers, and other businesses are never given access to your information.

6 Cookies & Tracking Technologies

698BD uses cookies in a limited capacity — to enhance your browsing experience and ensure the platform functions properly.

• Essential cookies: Essential for maintaining login sessions and ensuring account security.
• Performance cookies: Used to measure site speed and overall performance.
• Preference cookies: Remembers your language and display preferences.

You can disable cookies through your browser settings, though this may limit some functionality. 698BD does not use third-party tracking or advertising cookies.

7 Data Retention Duration

698BD retains your data only for as long as necessary. Once it is no longer needed, it is securely deleted.

• Active Account Data: Retained for the duration of the active account.
• Transaction Records: Up to 5 years, as required by law.
• Contact Records: 12 months after the support case is closed.
• After account closure: All data is deleted except what is legally required to be retained.

8 Your Rights

Every registered user on 698BD has the following rights over their personal data:

• Right to access your information: The right to know what information we hold about you.
• Right to Rectification: The right to correct inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information under certain circumstances.
• Right to restrict processing: The right to restrict how your information is used in certain circumstances.
• Right to data portability: The right to receive your data in a structured, portable format.
• Right to Object: The right to object to certain types of data processing.

9 Children's Privacy

698BD's services are intended for individuals aged 18 and above. We never knowingly collect data from minors.

If we become aware that personal data has been collected from a minor, we will immediately delete that information and close the account. If a parent or guardian believes their child's data is held with us, please contact our support team without delay.

10 Third-Party Services

698BD's platform uses certain third-party services, such as payment gateways and verification providers. These services have their own privacy policies.

• 698BD is not responsible for the privacy practices of these third parties.
• We work only with trusted and verified service providers.
• Information shared with third parties is limited to what is strictly necessary.

11 Security Measures

698BD has put in place the highest technical and administrative safeguards to keep your data secure.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Firewall: Advanced firewall and intrusion detection systems are active.
• Regular Audits: Regular security audits are conducted by third parties.
• Restricted Access: Only authorized personnel are permitted to access the necessary information.
• Two-factor authentication: Additional verification is required for sensitive account changes.

12 Privacy Policy Changes

698BD may update this privacy policy from time to time. We will notify you in advance of any significant changes.

• The date of any changes will be noted at the top of this page.
• A notification of the change will be sent to your registered email address.
• Continued use of the platform after changes are made will be considered acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date with our latest policy.

13 Contact & Complaints

For any privacy-related questions, concerns, or complaints, please reach out to our dedicated support team.

• Email: [email protected]
• Support Hours: 7 days a week, 24 hours a day
• Response Time: Typically within 24–48 hours